Refund & Returns Policy
At Winning Naturals, we deeply value your satisfaction and trust in our products.
As a small business striving to provide affordable supplements, we have a few specific policies regarding refunds:
No Returns: Unfortunately, due to our limited resources and commitment to offering affordable products, we are unable to accept returns or exchanges on any products except in cases of damaged or incorrect items received.
Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact our customer support team within 10 days of receiving your order. We will work with you to address the issue and provide a suitable resolution.
Refund Eligibility: Refunds for damaged or incorrect items will be provided in the form of a full refund to the original payment method or a replacement of the product, depending on your preference and product availability.
Contact Us: To initiate the process for damaged or incorrect items, please reach out to our customer support team at support@winningnaturals.com. We kindly request that you provide clear photographs of the damaged or incorrect products to expedite the resolution process.
Refund Processing Time: Refunds, if applicable, will be processed within 10 business days after we receive the necessary information and confirm the issue.
We appreciate your understanding and support in making Winning Naturals Supplements accessible to a wide range of customers. Our team is dedicated to ensuring your satisfaction, and we will do our best to address any issues that may arise.
Please do not hesitate to contact us if you have any questions or concerns.